How to report a problem in a hotel in Spanish

Travelling to a Spanish-speaking country can be an exciting adventure. However, encountering problems during your stay can be frustrating, especially if you’re not confident in reporting a problem in a hotel in Spanish. 

Luckily, this guide will help you learn how to do that, using essential phrases and vocabulary. Whether the issue is with your room’s cleanliness, size, temperature, or amenities, we’ve got you covered.

Remember to listen to the episode to practise the pronunciation of the phrases, but also to learn more structures that may be helpful in your hotel stay!

Key phrases for reporting problems

When you encounter an issue in your hotel room, it’s important to know how to express it clearly. Here are some common phrases you might need for general issues so you can report them to the hotel in Spanish.

  • Hay un problema There is a problem
  • No puedo… I can’t…
  • No hay… There is no…

Cleanliness issues

If your room is not clean, use this phrase to report it:

  • Hay un problema. La habitación está sucia. There is a problem. The room is dirty.

You can change the subject to say things like:

  • La piscina está sucia. The swimming pool is dirty.
  • La entrada del hotel está sucia. The hotel hall is dirty.

Room issues

If there’s a problem with your room size, you can say:

  • Hay un problema. La habitación es demasiado pequeña. There is a problem. The room is too small.

Other problems related to the room can be:

  • La habitación es demasiado cara. The room is too expensive.
  • La habitación es demasiado ruidosa. The room is too noisy.

Temperature issues

If the temperature is uncomfortable, use these phrases:

  • Hace demasiado calor en la habitación. It’s too hot in the room.
  • Hace demasiado frío en la habitación. It’s too cold in the room.

You can also change la habitación for a different location to complain about the temperature in different areas of the hotel in Spanish.

Non-functional items

If something in your room is not working, these phrases will help to tell the hotel in Spanish:

  • La ducha no funciona. The shower doesn’t work.
  • La televisión no funciona. The TV doesn’t work.
  • El aire acondicionado no funciona. The air conditioner doesn’t work.

Missing items

If you find that something is missing in your room, use these phrases:

  • No hay papel higiénico. There is no toilet paper.
  • No hay toallas. There is a problem. There are no towels.
  • No hay jabón. There is a problem. There is no soap.
  • No hay agua caliente. There is no hot water.

That’s all for this episode of Coffee Break Spanish!

Reporting a problem in a hotel in Spanish doesn’t have to be daunting. With these key phrases and tips, you’ll be able to handle the most common issues confidently. Remember, the staff is there to help you, and a little effort to communicate in their language can go a long way in making your stay more comfortable. 

By learning these essential phrases and using the right Spanish hotel vocabulary, you’ll ensure that any issues you encounter can be resolved quickly, allowing you to enjoy your stay to the fullest. However, if you prefer camping rather than staying in a hotel, don’t miss our next episode where we tell you all about camping in Spanish.

Season 2 – Lesson 13 – Coffee Break French

In this lesson, we introduce the perfect tense of regular -er verbs. Please note that lesson 13 of Season 2 was originally known as lesson 53 of Coffee Break French. We have renumbered the lessons of each season as lessons 1-40 to make things more simple for our listeners.

Lesson 23 – Show Time Spanish

This week Mark and Alba bring you a special musical episode: combining the Eurovision Song Contest with a performance from Mark of Tango by Spanish composer Albéniz. In the intermedio, José introduces the idea of ’embarrassment’ – vergüenza – and gives listeners some examples of how to use this concept in interesting expressions. Language points covered include llevar + time in the negative to talk about what you haven’t done for a while, the imperative in the vosotros form, and what happens when the imperative is combined with object and reflexive pronouns.

Members | Purchase | RSS | iTunes link